Privacy & Data Protection

Privacy Policy

Your privacy is important to us. This policy explains how Greenmax collects, uses, and protects your personal information in our global operations.

Last updated: January 2024

Information We Collect

Personal Information

  • Contact details (name, email, phone number, address)
  • Business information (company name, registration details)
  • Financial information for payment processing

Business Information

  • Order history and preferences
  • Communication records and correspondence
  • Market research and feedback

How We Use Your Information

Order Processing

Managing your orders, payments, and shipping arrangements

Customer Support

Providing multilingual support and resolving inquiries

Business Improvement

Analyzing market trends and improving our services

Legal Compliance

Meeting international trade and regulatory requirements

Data Protection & Security

We implement comprehensive security measures to protect your personal information:

SSL encryption for data transmission
Secure server infrastructure
Regular security audits
Access control and authentication
Data backup and recovery
Employee privacy training

Your Rights

Access Your Data

Request a copy of the personal information we hold about you

Correct Information

Update or correct any inaccurate personal information

Delete Data

Request deletion of your personal information (subject to legal requirements)

Data Portability

Receive your data in a structured, machine-readable format

International Compliance

As a global business, we comply with international data protection regulations across all our operating regions.

GDPR Compliance

European Union General Data Protection Regulation compliance for EU clients

Local Regulations

Adherence to data protection laws in Africa, Asia, Middle East, and Latin America

Cross-Border Transfers

Secure international data transfers with appropriate safeguards

Trade Compliance

Meeting international trade and customs data requirements

Questions About Your Privacy?

Our multilingual privacy team is available 24/7 to address your concerns and help you exercise your privacy rights.

Email Support

privacy@greenmax.cc

Phone Support

+86 135 3238 3886

Office Address

Guangzhou, China

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